Terms and Conditions

Effective Date: 26 October 2026
Last Updated: 26 October 2026

1. INTRODUCTION

Welcome to Izwi Lomzansi FM, also known as Izwi98FM (“we”, “us”, “our” or “the Station”).

These Terms and Conditions govern your access to and use of the Izwi Lomzansi FM website, online radio streaming services, digital content, news articles, podcasts, programmes, competitions, listener engagement platforms and any other services made available through our digital platforms.

By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue using the website.

These Terms and Conditions should be read together with our Privacy Policy and any additional terms applicable to specific services, promotions or competitions.

2. ABOUT IZWI LOMZANSI FM

Izwi Lomzansi FM, trading or broadcasting under the name Izwi98FM, provides radio broadcasting and digital media content intended to inform, educate, entertain and engage listeners.

Our digital platforms may include:

Live online radio streaming.
Music, interviews, talk shows and entertainment programmes.
News, current affairs, community information and feature articles.
Podcasts, recorded broadcasts and audiovisual content.
Advertising, sponsorships and promotional campaigns.
Listener comments, messages, requests, competitions and public participation.
Links to social media platforms and third-party websites.

The availability of individual services may vary and may be changed from time to time.

3. ELIGIBILITY AND ACCEPTABLE USE

You may use our website for lawful purposes and in accordance with these Terms and Conditions.

You agree not to:

Use the website for any unlawful, fraudulent or misleading purpose.
Upload, distribute or transmit malicious software, viruses or harmful code.
Attempt to gain unauthorised access to our website, servers, accounts or systems.
Interfere with the security, operation or accessibility of our services.
Publish content that is unlawful, defamatory, threatening, discriminatory, harassing or infringes another person’s rights.
Impersonate another person, organisation or representative of the Station.
Use automated tools to scrape, copy or extract website content without permission, except where permitted by law.
Reproduce or commercially exploit our content without the necessary authorisation.

We reserve the right to restrict access, remove content or suspend website functionality where reasonably necessary to protect our users, our operations or our legal rights.

4. LIVE RADIO STREAMING AND DIGITAL SERVICES

Izwi98FM may provide live radio streaming, recorded programmes, podcasts and other digital audio or video services.

Although we endeavour to provide reliable access, we do not guarantee that our website, live stream or digital services will always be available, uninterrupted, error-free or compatible with every device.

Access may be affected by:

Internet connectivity and mobile network conditions.
Technical maintenance or equipment failure.
Third-party streaming or hosting providers.
Power interruptions, cyber incidents or other circumstances beyond our reasonable control.

Users are responsible for their own devices, internet access and any data charges incurred when accessing our services.

We may modify, suspend or discontinue any programme, stream or digital service where reasonably necessary.

5. EDITORIAL CONTENT AND INFORMATION

The content published or broadcast by Izwi Lomzansi FM may include news, commentary, interviews, opinions, educational material and community information.

We endeavour to ensure that published information is accurate and presented responsibly. However, information may occasionally be incomplete, outdated or subject to correction.

Unless expressly stated otherwise:

Opinions expressed by presenters, interviewees, contributors or guests are not necessarily the views of the Station.
Information published on the website is provided for general information purposes and should not automatically be treated as professional legal, medical, financial or other specialist advice.
We may correct, update, edit or remove material when appropriate.
We do not guarantee that every item of content is complete, current or free from error.

Where appropriate, users should independently verify important information before relying on it.

6. INTELLECTUAL PROPERTY AND COPYRIGHT

Unless otherwise indicated, the intellectual property rights in the Izwi Lomzansi FM website and original Station content belong to the Station or the relevant rights holders.

This may include:

The Izwi Lomzansi FM and Izwi98FM names, logos and branding.
Website design, layout and original written material.
Original interviews, articles, photographs and videos.
Station-produced programmes, recordings and promotional material.
Other original content created or commissioned by the Station.

You may access and share links to our publicly available content for personal, non-commercial purposes, provided that the content is not misrepresented and appropriate attribution is given.

You may not, without prior written permission from the relevant rights holder:

Reproduce or republish substantial portions of our content.
Sell, license or commercially exploit our content.
Re-upload, redistribute or broadcast our audio recordings or programmes.
Remove copyright notices, watermarks or ownership information.
Use our trademarks, logos or branding in a manner that suggests an unauthorised partnership or endorsement.

These restrictions do not override any use permitted by applicable law, including applicable copyright exceptions and limitations.

Music, sound recordings, photographs and other third-party material remain subject to the rights of their respective owners and any applicable licences.

7. USER-GENERATED CONTENT AND LISTENER PARTICIPATION

Our website and related platforms may allow users to submit comments, messages, news tips, photographs, recordings, stories, opinions, music requests or other material.

By submitting content, you confirm that:

The content is lawful and does not knowingly infringe another person’s intellectual property, privacy or other rights.
You have the necessary rights and permissions to submit the material.
The content is not knowingly false, fraudulent, defamatory or harmful.
You have obtained any necessary consent from identifiable individuals appearing in submitted material, where required by law.

You retain ownership of your content, subject to the rights you grant to us under these terms.

By submitting content, you grant Izwi Lomzansi FM a non-exclusive, royalty-free licence to review, reproduce, edit, publish, broadcast, distribute and display the submitted material for the purposes reasonably connected with operating, promoting and delivering our services.

Where your submission is intended for publication or broadcast, this licence includes use across our website, radio programmes and official digital or social media channels, subject to applicable law.

We will not interpret this clause as granting us ownership of your content or permission to use personal information for unrelated purposes.

We reserve the right to decline, moderate, edit or remove submitted content where appropriate. We are not obliged to publish every submission.

8. NEWS TIPS, INTERVIEWS AND PUBLIC CONTRIBUTIONS

Information supplied to our newsroom or presenters may be considered for editorial review, investigation, interviews, news reporting or other programming.

Submission of information does not guarantee publication, broadcast, anonymity or confidentiality.

If you require confidentiality, source protection or restrictions on the use of information, you should communicate these requirements clearly before providing the material. We will consider such requests in accordance with applicable law, journalistic responsibilities and the circumstances of the submission.

Please do not submit information that you are not legally entitled to disclose.

9. ADVERTISING AND SPONSORSHIP

Izwi Lomzansi FM may publish or broadcast advertisements, sponsored content, paid promotions, event announcements, commercial messages and sponsorship material.

Advertisers and sponsors are responsible for ensuring that the information, claims, products and services they promote comply with applicable laws and advertising standards.

Unless expressly agreed in writing, the Station does not guarantee specific commercial results, sales, audience engagement or financial returns from advertising or sponsorship arrangements.

The appearance of an advertisement does not necessarily constitute an endorsement or guarantee by Izwi Lomzansi FM of the advertiser, its products or its services.

Advertising placements, sponsorships and other commercial services may be subject to separate written agreements, rate cards, booking terms and cancellation policies.

Where an advertisement or sponsored communication is presented as editorial content, it should be identified appropriately in accordance with applicable requirements.

10. COMPETITIONS, GIVEAWAYS AND PROMOTIONS

From time to time, Izwi Lomzansi FM may conduct competitions, giveaways, promotional campaigns or listener participation activities.

Each promotion may have its own terms and conditions, including eligibility criteria, entry procedures, closing dates, prize descriptions, winner selection methods and prize collection requirements.

Participants must comply with the specific rules applicable to each promotion.

Unless otherwise stated in the applicable competition rules:

Entries that are incomplete, fraudulent or submitted contrary to the rules may be disqualified.
Prizes may not be transferable or exchangeable for cash unless expressly permitted.
Winners may be required to verify their identity and eligibility.
The Station may amend, suspend or cancel a promotion where required by law or justified by circumstances beyond its reasonable control.

All competitions will be conducted in accordance with applicable South African law. If these general terms conflict with specific competition rules, the specific rules will apply to the extent of the conflict.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, streaming providers, advertisers or other external services.

These websites and services are operated independently of Izwi Lomzansi FM.

We do not control or guarantee the accuracy, security, availability, privacy practices or content of third-party websites. Accessing them is at your own discretion and subject to their applicable terms and policies.

A link to a third-party website does not automatically imply that the Station endorses its content, products or services.

12. PRIVACY AND PERSONAL INFORMATION

Izwi Lomzansi FM respects the privacy of its listeners, website visitors, advertisers, contributors and other users.

We may collect and process personal information when you contact us, enter a competition, subscribe to communications, participate in a programme, submit material or use features of our website.

Personal information will be handled in accordance with applicable privacy laws, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

Our Privacy Policy explains what information we collect, why we collect it, how it is used, when it may be shared and what rights you may have in relation to your personal information.

Please review our Privacy Policy alongside these Terms and Conditions.

Privacy Policy: [Insert link to the Izwi Lomzansi FM Privacy Policy]

13. WEBSITE SECURITY

We take reasonable steps to maintain the security and proper functioning of our website.

However, no internet-based system can be guaranteed to be completely secure. Users should exercise reasonable caution when accessing online services or submitting personal information.

You must not attempt to bypass security measures, interfere with our systems or use the website to distribute harmful software or conduct cybercrime.

We may take reasonable technical or legal measures to address suspected misuse or security threats.

14. DISCLAIMER AND LIMITATION OF LIABILITY

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Izwi Lomzansi FM does not warrant that the website or streaming services will be uninterrupted, error-free, compatible with every device or free from all security vulnerabilities.

To the extent permitted by law, the Station will not be responsible for losses arising from temporary service interruptions, inaccurate third-party information, third-party website content or events beyond its reasonable control.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, wilful misconduct or any applicable non-excludable consumer rights.

Nothing in these terms removes any rights that a user may have under the Consumer Protection Act 68 of 2008 or other applicable South African legislation.

15. INDEMNITY

To the extent permitted by law, you agree to be responsible for losses, damages, claims or reasonable costs directly arising from your unlawful use of the website, your material breach of these Terms and Conditions or your infringement of another person’s rights.

This provision does not make you responsible for losses caused by the Station’s own unlawful conduct, negligence where liability cannot lawfully be excluded, or any other matter for which the law does not permit liability to be transferred to you.

16. SUSPENSION AND TERMINATION

We may suspend or restrict access to some or all website services where reasonably necessary due to maintenance, security risks, suspected unlawful activity, misuse or operational requirements.

Where appropriate, we may remove submitted content or restrict a user’s ability to participate in website features.

Any action taken under this clause will remain subject to applicable law and any relevant contractual obligations.

17. CHANGES TO THESE TERMS

Izwi Lomzansi FM may update these Terms and Conditions from time to time to reflect changes in our services, operational practices or legal obligations.

The revised version will be published on our website with an updated “Last Updated” date.

Changes will apply from the stated effective date, subject to applicable law. Where a change requires specific notice or consent, we will follow the applicable legal requirements.

Your continued use of the website after updated terms take effect constitutes acceptance of those terms to the extent legally permitted.

18. GOVERNING LAW AND DISPUTES

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute arising from the use of our website or services should initially be raised with Izwi Lomzansi FM so that the parties may attempt to resolve it amicably.

Where a dispute cannot be resolved informally, it may be referred to a competent South African court or other appropriate dispute-resolution body, as permitted by law.

Nothing in this clause prevents a user from exercising a statutory right to lodge a complaint with a competent regulator or consumer-protection body.

19. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue to apply, to the extent that they remain lawful and enforceable.

20. NO WAIVER

If Izwi Lomzansi FM does not immediately enforce a provision of these Terms and Conditions, this does not mean that the Station has waived its right to enforce that provision later.

Any waiver must be interpreted in accordance with applicable law and the circumstances in which it is given.

21. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and any additional terms expressly applicable to a particular service, promotion or transaction, govern your use of the website.

Where a separate written agreement applies to a particular advertising, sponsorship or commercial arrangement, that agreement will govern the relevant arrangement to the extent of any inconsistency, subject to applicable law.

22. CONTACT INFORMATION

For questions, complaints, requests for clarification or other matters concerning these Terms and Conditions, please contact:

Izwi Lomzansi FM (Izwi98FM)

Website: https://izwi98fm.co.za
Email: info@izwi98fm.co.za
Telephone: 031 305 7304
Physical Address: Office 4, Second Floor, Stadium Building, Lion Match Office Park, 892 Umgeni Rd, Morningside, Durban, 4001
Legal Entity / Operating Name: Izwi lomzansi FM
Registration Number: Izwi lomzansi NPC

Please use the official contact details published on our website when communicating with the Station.